OPERATIONS SYSTEMS PEOPLE

Better systems.
Stronger teams.
Work that matters.

I'm Johnathan Schwickrath. I bring people together, untangle complicated work, and build processes and technology that help teams do their best.

My Story → View Experience

PeopleLead with empathy

ProcessesMake work clearer

ProgressMake change stick

Based in New JerseyOpen to the next challenge.

HOW I CREATE VALUE

Process Improvement

Turn messy workflows into clear, repeatable systems that make work easier and organizations stronger.

Systems Implementation

Connect technology to real needs, then help people adopt the changes with confidence.

Team Development

Share knowledge, listen closely, and give people the tools to take ownership of their work.

Cross-Functional Leadership

Bring sales, operations, finance, technology, and field teams into the same conversation.

MY STORY

01 / THE THREAD

I took the winding road.
It taught me to connect the dots.

I used to worry that my career didn't fit into one neat box. Now I see the pattern.

I started in roles where listening mattered. In banking, I worked with individuals and small business owners, learning to understand what someone needed before trying to solve anything. From there, I moved closer to the work behind a business: its sales process, systems, people, and day-to-day decisions.

At MCSolar, the challenge was coordination. Each installation depended on engineering, suppliers, and field crews working from the same plan. I helped connect those handoffs, improve job-site reporting, and give teams clearer information to act on.

Later, at Total Drain Solutions, I worked across finance, technology, and operations for a growing, multi-location team. I helped bring separate platforms into one system and worked with the people using it to turn a large change into a workable daily process.

Every move taught me something different, but I kept returning to the same work: listen to people, understand the friction, and build a better way forward together.

02 / WHAT DRIVES ME

The best process is one people can actually believe in.

I care about results, but I care just as much about the people responsible for them. A new system can look perfect on paper and still fail if nobody feels heard, trained, or trusted to use it. That's why I try to lead with kindness, curiosity, and real ownership of the organization's mission.

I'm looking for my next opportunity in operations, implementation, process improvement, training, or product development. I want to learn from strong leaders, contribute as part of a team, and keep growing toward work that helps people thrive.

Let's talk about what's next →

SELECTED EXPERIENCE

Ideas become useful when
teams can put them to work.

A few examples of what that approach has looked like in practice. Read the full stories →

TOTAL DRAIN SOLUTIONS

Connecting the teams behind a growing business.

Connected sales, service, and billing, then rebuilt visibility into accounts payable and commissions. Trained teams to own the processes after the initial problems were solved.

50+employees supported

Zoho Oneplatform consolidation

MCSOLAR

Making field operations easier to coordinate.

Connected engineering, suppliers, and field teams through clearer schedules, project workflows, and job-site reporting.

$1M+annual savings identified

60%better reporting accuracy

Want the full work history?Download my resume for roles, dates, and more detail.

Download Resume ↓

WHAT'S NEXT

I'm interested in hard problems,
good people, and work that matters.

I'm looking for a role in operations, process improvement, implementation, training, or product development where I can learn, contribute, and grow alongside a strong team.

Email Me →Connect on LinkedIn

Better systems.Stronger teams.Work that matters.